Contact Us

By Phone or In Person

If you have a question about your accounts or need an immediate response, contact our main office in Baxter at (218)824-8400 or (877)488-8400 or call the nearest First Federal branch location.

For lost or stolen Instant Cash /Instant Cash and Check cards, please contact our main office in Baxter at (877)488-8400 or (218)824-8400. After hours, please contact Instant Cash Lost/Stolen Card Support at (800)535-8440 or (612)316-1484.

By E-mail

If you have a question or comment about our products and services, we would be happy to hear from you. The bank recognizes e-mail as a quick and cost effective means of communication. Please be advised that e-mail cannot be used to place a stop payment on a check, cancel or initiate a loan payment or automatic transfer, or report lost or stolen checks, cards or banking codes. Confidential information such as account numbers, social security numbers, secret PINs, or passwords should not be sent using e-mail.